CentralApp Launches CentralApp Insights: Accessible AI for Growing Businesses

FOR IMMEDIATE RELEASE

CentralApp Launches CentralApp Insights: Accessible AI for Growing Businesses

AI-powered insights platform delivers smarter decision-making to growing businesses—no technical expertise required

Huntington, West Virginia - April 9, 2025 - CentralApp, a technology firm connecting companies with certified, on-shore tech professionals, today announced the launch of CentralApp Insights, an innovative AI-powered business intelligence platform designed to make enterprise-level artificial intelligence (AI) accessible and affordable for growing businesses.

CentralApp Insights empowers organizations to make faster, more informed decisions by turning everyday communications and siloed data into actionable intelligence—without the need for technical skills. Powered by advanced AI and large language models such as ChatGPT, Claude, and Gemini, the platform consolidates data from Gmail, Salesforce, Slack, HubSpot, Zoom, and internal documents into a secure, searchable knowledge lake. AI agents draw on this unified data to deliver context-rich insights tailored to each organization, accelerating decision-making and improving operational efficiency.

Each deployment is guided by a CentralApp copilot—a human expert who works alongside clients to configure, train, and tailor the AI agents to their specific business needs. This human-AI partnership ensures the insights delivered are not only accurate, but relevant, trusted, and immediately useful.

Businesses know AI can give them a competitive edge, but often find it out of reach,” said Todd Cope, CEO of CentralApp. “CentralApp Insights levels the playing field—pairing powerful technology with human expertise to give businesses an AI copilot that works like a part of their team: accessible, aligned to your needs, and built to drive real results.

Practical AI Applications for Real Business Needs

CentralApp Insights offers a wide array of practical business applications, including:

  • Client Health Dashboards: Monitor relationship strength, identify risks and opportunities, and reduce churn with real-time, actionable insights.
  • Lead Research and Scoring: Leverages AI to evaluate engagement patterns and CRM data, helping sales teams focus on the most promising opportunities.
  • Communication Analytics: Analyzes client communication interactions over time to assess responsiveness and detect behavior shifts that may signal risk or opportunity.
  • Custom CRM Reporting: Build highly customized reports and dashboards from Salesforce and other tools to surface key insights and make smarter, faster decisions.
  • Financial Insights: Connect billing and CRM data to improve revenue forecasting and support smarter financial planning.
  • Heatmaps and Data Mapping: Visualize business performance across geographies, demographics, and engagement metrics to uncover trends, enable intelligent mapping, and guide strategic decisions with greater precision.
  • Talent and Training Alignment: Use AI to match employees, mentors, or trainees based on skills, interests, and behavioral patterns to improve retention and outcomes.
  • AI-Powered Chatbots: Securely deliver real-time, context-aware support for HR, customer service, and product support—reducing workload and enhancing efficiency.
Flexible by Design. Priced for Impact.

CentralApp Insights is built to meet the needs—and budgets—of growing businesses. Installation starts at $500, with monthly pricing beginning at just $100 per insight. Organizations can select exactly which insights they need, ensuring they pay for only what is relevant to their operations—and nothing more.

By offering targeted functionality at an accessible price point, CentralApp Insights brings advanced AI tools within reach of the businesses driving innovation and growth in communities across the country.

About CentralApp
CentralApp helps growing businesses solve complex problems, make smarter use of their systems, and bring new ideas to life—without needing a technical team of their own. Rooted in Appalachia and serving clients nationwide, we bring deep expertise in Salesforce, HubSpot, QuickBooks, and artificial intelligence (AI) to deliver solutions that are both practical and powerful. Our team of certified, onshore professionals works closely with clients to solve challenges, spark innovation, and turn potential into performance. Learn more at CentralApp.us.

Contact:

Ethan Lyvers, Solutions Specialist
ethan.lyvers@centralapp.us
(304) 470-3004 ext. 703

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